Software Solutions

Your most critical operations deserve tools built for the job.

We build bespoke software to automate workflow, centralise document control, and make the supply chain traceable. Designed around your actual processes.

See how we work
Workflow automationDocument controlSupply chain traceabilityCompliance by designIntegration-ready

Bespoke software built for your process. No off-the-shelf product licensing.

Self-assessment

How mature is your digital compliance infrastructure?

Six questions covering your current tooling, data governance, and readiness for audit-trail-compliant digital operations.

6 questions, around 5 minutes
Personalised PDF report with archetype classification and gap analysis
Optional 30-minute review call with a Clear consultant

We collect your email at the halfway point. Privacy policy.

PREVIEW
Your Report
Foundation
CoverageYou
Maturity
Optimisation
Pages3
FormatPDF
Time5 min

Methodology

Built on real audit experience.

Based on EU Annex 11 requirements and ALCOA+ data integrity principles. Clear has designed and implemented compliance software for cannabis operators and pharmaceutical facilities operating under EU-GMP and GACP frameworks, with direct experience of what inspectors examine in computerised system validation.

Sample

The questions that matter.

Do you currently manage batch documentation, traceability, or deviation records using digital tools?

Are your electronic records protected against unauthorised modification and backed up with version control?

Does your team use spreadsheets or manual processes where a validated system would be required under inspection?

5 archetypes

Where you stand. What you can do.

Foundation

First stages of the compliance journey. Basic systems and documentation not yet formally in place.

Coverage

Compliance frameworks in progress, with partial implementation. Gap analysis and prioritisation are the main focus.

Maturity

Mature systems with specific gaps remaining. Targeted remediation to close priority observations.

Optimisation

Near full compliance with refinement needs. Audit readiness and continuous improvement as the next horizon.

Next steps

A report, then options.

Right after submission

  • Your 3-page PDF report delivered to your email
  • Archetype classification with detailed reasoning
  • Concrete next steps tailored to your position

If you want to discuss

  • Optional 30-minute call with a Clear consultant
  • No commitment, no sales follow-up unless requested
  • Schedule directly via Zoom Scheduler

Recognition

Does any of this sound familiar?

Individually, each of these looks manageable. Together, they describe an operation that is one inspection, supplier incident, or audit request away from a problem that costs more than the system to fix it.

A document was circulated in three different versions on the same day, and no one is sure which one is current.

An approval has been sitting in someone's inbox for two weeks and no one has chased it.

A supplier certificate expired three months ago and no one was notified.

A batch record is assembled manually from five different spreadsheets every week.

Training records live in Excel, signed by email, with no link to current SOP versions.

An audit is in 30 days and the QA manager cannot quickly retrieve current approved SOPs.

ERP, QMS, and LIMS hold parts of the same data, and there is no flow between them.

No one can tell a buyer which supplier certificate is current without checking three folders and an inbox.

The weekly status report takes four hours to build from five different spreadsheet exports.

Role-based access is missing, version control is informal, and the audit trail is absent.

The hidden cost

When processes are critical, fragmented tools become an operational risk.

Audit trails, approval workflows, and version control require purpose-built systems. Spreadsheets, email, and shared folders cannot record who read what, who approved what, or which version was current when a decision was made.

The signs accumulate gradually. A document circulated in three different versions on the same day. An approval sitting in an inbox for two weeks. A supplier certificate that expired three months ago. A batch record assembled manually from five different sources every release.

Individually, each looks manageable. Collectively, they represent operational risk: to compliance, to efficiency, and to the decisions being made on incomplete or unreliable information.

What bespoke means

A bespoke software solution is a system built around your workflow.

We start by mapping how your processes actually work, identify where friction, errors, and manual work are concentrated, then build the modules, automation, and integrations that eliminate them.

What it automates

Approval routing, escalation, training assignment, expiry notification, change control, deviation handling, supplier requalification, report generation.

What it connects

ERP, QMS, LIMS, CRM, inventory systems, document repositories, and authentication providers. API-first, no double entry.

What it makes visible

Document status, approval bottlenecks, supplier certificate expiry, batch traceability, training compliance, real-time operational KPIs.

Use cases

What we build and the workflows it replaces.

Ten common workflows organised into three areas, each moving from fragmented tools to controlled, traceable, automated systems.

Document workflows

SOP lifecycle management

Replaces

Email + shared folder + manual tracker

What the system does

Version control, approval flow, effective date, training trigger

Outcome

SOPs always current, approved, and recoverable

CAPA workflow

Replaces

Excel tracker + email follow-up

What the system does

Root cause, actions, owner assignment, escalation, closure verification

Outcome

CAPA cycle time reduced, traceable end to end

Change control

Replaces

Email + paper form + manual log

What the system does

Structured request, impact assessment, routing, implementation verification

Outcome

Change history complete, no unauthorised changes

Training records

Replaces

Spreadsheet + email confirmation

What the system does

Assignment, completion tracking, quiz, retraining trigger, dashboard

Outcome

Training compliance visible in real time

Document management

Replaces

Shared folder + email + manual index

What the system does

Single repository, version control, role-based access, expiry alerts

Outcome

Documents always in their current, approved version

Operations workflows

Electronic batch record

Replaces

Manual paper or Excel

What the system does

Structured step-by-step completion, QA review, release approval

Outcome

Batch records complete, error-proof, audit-ready

Approval automation

Replaces

Email chains + manual follow-up

What the system does

Routing, SLA tracking, escalation, electronic signature, audit log

Outcome

Approvals faster, traceable, compliant

Reporting and dashboards

Replaces

Manual Excel reports

What the system does

Real-time dashboards for operations, compliance, supply chain, executive

Outcome

Decisions made on live data instead of stale exports

Supply and reporting

Supplier qualification

Replaces

Excel + email + PDF attachments

What the system does

Qualification form, document upload, review workflow, approval, requalification trigger

Outcome

All supplier statuses visible, certificates tracked

Supply chain traceability

Replaces

Multiple spreadsheets + emails

What the system does

Supplier portal, document tracking, batch linkage, expiry management

Outcome

Full chain of custody visible and traceable

Services

From process discovery to live system.

What we do at each stage of the engagement. Scope and deliverables are agreed before any code is written.

Process discovery and workflow mapping

Structured analysis of current processes, friction points, automation opportunities, and integration dependencies.

Solution architecture

Custom system design including modules, data model, integration map, user roles, and compliance requirements.

UX and interface design

Interfaces built around how real users work. Adoption follows design quality, removing the burden from training.

Custom software development

Backend, frontend, automation rules, API integrations, role-based access, audit trail, version control.

System integrations

Connections to ERP, QMS, LIMS, CRM, and inventory systems. API-first, no double entry.

Workflow automation

Automated notifications, task assignment, escalation, approval routing, reminders, and SLA tracking.

Dashboards and reporting

Real-time operational and executive dashboards, configurable KPIs, automated report generation.

Validation support

Documentation, risk assessment, IQ and OQ and PQ support where required (Annex 11, GAMP 5, 21 CFR Part 11).

Testing and rollout

End-to-end testing, UAT, phased rollout, team training, and structured documentation.

Post-go-live support

Maintenance, bug resolution, feature extensions, performance monitoring, and continuous improvement.

How we work

A process-first method. The software adapts to your operation.

Every engagement starts with understanding the workflow before any line of code. Nine structured phases from first conversation to ongoing support.

01

Process discovery

Structured sessions to map current workflows, identify friction, quantify manual effort, and define automation opportunities.

02

Workflow mapping

Visual documentation of process flows, roles, decision points, handoffs, document types, and compliance requirements.

03

Solution architecture

System design including modules, data model, user roles, integration map, audit trail logic, and compliance considerations.

04

Prototype and MVP

Working prototype of the highest-priority module for early validation, feedback, and iteration before full build.

05

Development

Iterative development in modules. Transparency on progress, testing at every stage, no surprise milestones.

06

Integrations

API connections to existing systems, data migration where required, no stranded data.

07

Testing and UAT

Functional testing, user acceptance testing, compliance checks, and performance validation.

08

Rollout and training

Phased deployment, team onboarding, documentation, and change management support.

09

Post-go-live support

Issue resolution, continuous improvement, feature extensions, and ongoing performance monitoring.

Who it is for

Built for organisations whose processes are too critical for a standard tool.

Blocked by Excel and email

Your most critical workflows run on spreadsheets with no audit trail, no version control, and no automated approvals.

We replace fragmented tools with a system that knows who did what, when, and why.

Scaling and hitting operational limits

More teams, more suppliers, more documents. Your current systems are slowing you down rather than supporting you.

We build the operational infrastructure to scale without adding manual headcount.

Regulated operations and compliance exposure

You manage SOP lifecycle, CAPA, change control, deviation, training records, and supplier files with tools that pre-date these requirements.

We build controlled, auditable, inspection-ready workflows.

Complex supply chain with dispersed data

Supplier status, certificate expiry, batch linkage, and qualification documents are scattered across systems, inboxes, and shared drives.

We build a supply chain visibility layer that connects the dots.

Systems that stay siloed from each other

ERP, QMS, LIMS, CRM, and inventory live separately, with manual data movement between them.

We build the integration and automation layer that connects what you already have.

Regulated digital records and Annex 11

You use digital systems to manage GMP-relevant data. Electronic records, audit trails, access controls, and electronic signatures need to meet Annex 11 or 21 CFR Part 11 requirements.

We build computer systems with regulatory compliance designed in from the architecture up.

Case studies

What changes when the system works.

Case 01: Medical cannabis producer

Before

SOP lifecycle, training records, and CAPA workflow managed across email, Excel, and a shared folder. Ahead of a competent authority inspection, the QA manager struggled to rapidly retrieve current approved SOPs or demonstrate training completion.

System built

Document management and quality workflow system with version control, approval routing, training assignment, and electronic acknowledgement.

Results

142 SOPs centralised, versioned, and retrievable in under 30 seconds. Training compliance moved from manually tracked in Excel to a live dashboard.

Case 02: Supply chain operator

Before

Supplier qualification across three markets handled via email, PDF attachments, and a master Excel tracker. Certificates expired without notification. A supplier incident revealed that qualification records for a critical packaging supplier were three years out of date.

System built

Supplier qualification portal with document upload, expiry tracking, automated requalification triggers, approval workflow, and a real-time status dashboard.

Results

Zero expired certificates in the following audit. All supplier statuses visible to procurement and QA simultaneously.

Case 03: Pharmaceutical distributor

Before

ERP for inventory, a QMS for quality documents, LIMS for laboratory data. Three systems with no data flow between them. Reports assembled manually every week from three different exports.

System built

Integration layer and operational dashboard connecting all three systems, with automated reporting, alert logic, and a single operational view.

Results

Weekly reporting time reduced from four hours to fifteen minutes. Operational decisions made on live data instead of stale exports.

No system can guarantee the outcome of an inspection, audit, or certification review. Validation responsibility remains with the client organisation.

Credentials

Technical depth meets operational and regulatory experience.

We are software engineers who have worked inside regulated operations. We understand audit trail, change control, electronic signature, and validation as architectural requirements, baked into the system from day one.

Software architecture and system design

Backend development (Node.js, Python, relational databases)

Frontend development (Next.js, React, TypeScript)

UX design grounded in real user workflow observation

API integration (ERP, QMS, LIMS, CRM, inventory)

Cloud deployment (AWS, GCP, Azure) with data residency awareness

Authentication, role-based access, and audit trail design

Annex 11, GAMP 5, and 21 CFR Part 11 architectural alignment

Validation documentation support (requirements, design, traceability, test scripts)

GMP, GACP, and regulated industry operational context

FAQ

Technical and operational questions answered directly.

Yes. We design systems with electronic record and electronic signature requirements in mind: role-based access control, secure user authentication, time-stamped audit trails, version control, data integrity checks, and validation documentation support. Final validation responsibility remains with the client, but the architecture provides the foundation.

Free resource

Bespoke vs off-the-shelf: a decision framework

A structured framework for deciding when to build, when to buy, and when a hybrid is the right answer. Covers 12 decision criteria including compliance requirements, integration complexity, total cost of ownership, and timeline to value.

Let us map the workflows that are costing you the most.

Thirty-minute process discovery call. No commitment, no generic pitch. We listen to the situation, identify the workflow, and tell you what is possible.